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Service Items - A to Z

(Scrollable List)

Academic Office and Home Desktop Support
Access Request
Access to Epic Remotely
Accounting of Disclosures
Accounts Receivables Codes
Acquire New Medical Device or Supplies
Active Directory Group Management
Active Directory Management
AD Group Management by Reporting Structure
Adding new systems to the Online Request Access form.
Anesthesia Device Mapping
Anesthesia Out of the OR
AP Protocols
AP Tasks
Application Development
Application Integration
Application Publishing
Application Training (PACS, Radiant, VueReporting, Magview, Desktop apps)
AS-OBGYN Fetal Ultrasound
Auditor of Public Accounts (APA) Audits
Beds
BeSafe Events (QR Track) application support
BeSafe Learning Library application support
Billing Codes
Board Certifications
Business Analysis and System Engineering
Business Analysis and Systems Engineering
Business intelligence reporting
Business Workflows
Cactus application support
Call Forwarding and Masking your Personal Phone Number
Capital Replacement Planning
Capsule
Cash Drawers
Charge Router, Facility Structure Support
Citrix Support
Claim Definition Files
Claim Edit / Extension
Clinical and/or Billing Workflow
Clinical Decision Support
Clinical Documentation Improvement
Clinical Forms Oversight
Clinical Support
Clinician Databases
Clinics
CNExT Application Support
Collaborative Problem-Solving and Decision-Making
Computer Security Incidents: Report an Incident
Computer Virus Outbreaks Investigations
Computing Equipment Additions and Changes
Computing Equipment Moves and Relocation
Conract Modeling and Amendments
Contact Type
Contract Maintenance
CorePriv+ application support
Cost Centers
Courier Services
Create new or change existing HL7/Web Services Interface
Custom data modeling
Custom Web App Development
Dashboards
Dashboards and Reports
Data Collection and Integration
Data Integration
Data Loss Prevention, Investigations, Remediation and Reporting
Data Mining
Dell Data Protection Encryption (DDPE) USB device password reset
Departmental Application Administration
Departmental Reporting support
Desktop Additions and/or Changes
Desktop Imaging and Patch Management
Desktop management
Device Integration and Interoperability
DICOM Imaging Device and systems Support
Dictation Support
Document Imaging Support
eDischarge application support
Electroinic and Paper Form
Electronic and Paper Forms
Electronic documentation
Electronic Fax Number - New and Changes
Emergency Health System Terminations and Suspensions
EMR Development/Change and Optimization, Informatics/Analyst Assistance, Error Reporting
EMR EpicCare Cupid Access/Training
Endoscopy Procedure
Endoscopy Procedure
Engineering Systems Science
Enterprise Heart Center Application Administration
Epic Analyst Assistance with A3, Be Safe
Epic Anesthesia Access
Epic Beaker Access
Epic Learning Library
Epic OpTime Access
Epic Revisions
Epic Training/Support
EpicCare Home Care Access
Equipment Planning
Equipment Service
External Data Feeds and Data Export
External partner software development
Facility Design and Environmental Planning
Full Project Management
General Ledger
Heart Center IT Security Assessment
Icon Deployment
Image Exchange Support
Improving Access and Optimize Patient Flow
Incident Investigations
Increase F: drive storage
Increase Shared Area Storage Quota
Innovation and Technology Integration
Install new printer driver on Windows Print Server
Install or move network-based devices
Installation and moves of Heart Center network devices
Instant Messaging - Skype
Integrating New Technologies into Workflows
Interfaces (Instrumentation and non-Instrument)
Interqual application support
IT Affilate Program
ITSM Application Support Request
ITSM template request
Kronos
LAB Department Application Administration
Label
Laboratory Systems Engineering Helpdesk
LAN Account Creation
Legal Name Change for Records
Letters
Local PC Administrator Rights
Location Locking
Location Locking
MAC Support
Master Patient Index (MPI)
MDAudit application support
Medical Device Networking and Cybersecurity
Medical Equipmen and Technical Support
Medical Equipment Acceptance and Installation
Medical Equipment Safety
Medical Equipment Service Agreements
Medical Equipment Support and Vendor Management
Microsoft Teams
Minimizing Inventory Costs and Supply Chain Inefficiencies
Mobile Application Development
Mobile Device Installation, Configuration, and Support
Morissey Care Management application support
Network Printer Purchasing and Installation
Network-Based Scanning
New Requests and changes to DHCP Reservation Services
New Requests and changes to DNS Record Services
New Requests and changes to existing SQL Database Hosting Services
Non-UVa or UPG personnel access to PHI systems
nSight Pulmonary Function Testing
Obix application support
Omnicell
Optimization
OR Bed/Bay
OR Bed/Bay
OR Equipment
OR Equipment
OR Printer
OR Printer
OR Procedure
OR Procedure
OR Procedure Room
OR Procedure Room
OR Specimen Printer
OR Specimen Printer
Order Entry / Order Sets / Smart sets
Organism
OSH Image Transfer
Outlook - Request Inbox Size Increase, Distribution Lists, & Shared/Resource Accounts
PassagePoint application support
Patient Amendments
Patient Estimate Templates
Patient Restrictions
Payor Plans
PC Remote Connection
PC Software Purchase and Installation
PeopleSoft Finance
PeopleSoft Human Capital Management
PeopleSoft Supply Chain Management
Phone & Lines - Additions and Changes to VOIP and analog phones and lines
Physician Glove Size
Physician Glove Size
Population Health modeling
Portfolio Management
Post acute predictive modeling
Predictive medicine
Premier (FEAP) application support
Printer Mapping
Procedure Pass
Procedure Pass
Procedures, Standards, and Policies
Project Execution
Project Management
Project Management Mentorship
Project Management Training
Project Planning
Project Review and Recovery
Provider (SER)
Provider (SER)
Provider Restrictions
Provider Scheduling Group
Provider Scheduling Group
Providers
Quality Assurance
Quantifying Risk, Reliability and Uncertainty
Radiology Clinical Desktop Support
Radiology departmental and multi-division systems support
Radiology Departmental Audio/Visual Support
Radiology Mobile Device configuration Support
Radiology PACS users support
RAMP (Real-time, Analytics and Monitoring Platform)
Recall Management
Records Management & Retention
REDCAp Access
Register Your Home Computer
Registry development and Maintenance
Regulatory Readiness
Release of Information
Release to Inspector
Remote Client Updates
Report or Dashboard
Report requests
Request a New Medical Center Network Account
Request file/folder restore
Request for and changes to centralized server hosted environment.
Requests for Access to Applications
Requests for clinical data to support biomedical research
Requests for clinical data to support quality improvement, population health, clinical operations
Research Funds (RSH Records)
Research Study
Risk Assessment
Risk Assessment of IT Enabled Systems
RL Systems Feedback
RMC Codes
Rosch application support
Rosch Immunotherapy
RPM application support
Sandman Sleep Study software
Scanning Services
Scheduling Blocks
Scheduling, Registration, Coding, Patient Accounting
Secure File Transferring
Security Awareness and Training
Service Desk
Service Desk
Setup Your Computer at Home
Shared Directory Management
Sidexis Dental Panorex
SmartTexts and SmartPhrases
Software Engineering
Spam Outbreak Investigation and Assistance
SPM
Staffing and Scheduling Decisions
Tags: staffing
Standards and Policy Development
Statistical Benchmarking
Statistical Decision Support
Stemsoft application support
Storage Locations
Streamlining and Standardizing Workflow
Submitter or Grant Submitter
Supplies
Support Screen application support
Surplus of Computer Equipment
Sustained Change Management
Systems Support
Taleo Recruiting and Onboarding
Technology Assessment
Tests
TheraDoc application support
TrackCore
Transfer Center application support
Vendor Analysis
Video Conferencing - Non-Clinical (Webex)
Visit Type
Visit Types
VLAN Requests
Vocera Voice
Voice Recognition Support
VPN - Connectivity for Individual HIT Customers
VPN - Vendor Connectivity
VPN Access & Support
Web Application Development
Web Application Vulnerability Scanning
Website Hosting
Windows Print Server Queue Creation and Updates
Work Queues
Work Queues
Workflow and/or Documentation
Workflow and/or Documentation
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