Starting with Android 10, Android devices now enforce MAC Randomization by default. While this helps protect your private data while on public or unfamiliar Wi-Fi networks. Every device has their own, built-in address. The MAC Randomization feature randomly creates a new address so your device is less likely to be identified by bad actors. This is great protection on public networks such as coffee shops or airport Wi-Fi and such.
Internally at UVA Health we run several levels of security to protect your device. This device address is used to deliver access, applications and other sensitive data to your device. While on our hospital network this Android feature needs to be changed to use your Phone MAC. Enabling this change for our network is just for our network and you still have the choice for all other Wi-Fi networks you may use.
Follow these steps to ensure your device continues working with all UVA Health networks and systems.