The Lab Systems Engineering department is available to assist customers with IP address assignment, port activations and connectivity testing.
The levels of support include both logistical and technical services:
Logistics Support:
Identifying the relevant network information and submitting the necessary paperwork for IP assignments, jack activations, and/or vendor remote connectivity.
Technical Support:
Perform basic serial and/or network connectivity troubleshooting and engaging the HIT Networking group, as needed.