Staff Contact List

The Operations and Systems Engineering Office is staffed by experienced Industrial Engineers with many previous years of experience managing complex, system-level improvement projects.


Operations and Systems Engineering

  • Name: Terry Reeder
  • Position: Manager, Operations and Systems Engineering
  • Email:
  • Phone: (434) 982-6855
  • Mobile: (434) 465-1913
  • Credentials: MSIM, BSIE, LSSGB, MOST
  • Short Bio: Senior Management with over 34 years of Engineering Management in the areas of Industrial Engineering, Information Systems, Project Management, Supply Chain, Quality and Safety.  Contributed to corporate financial goals by minimizing expenses, reducing waste and recommending optimized business processes, quality, and safety improvements in multiple industries.



  • Name: Karen Measells
  • Position: Senior Management Sytems Engineer
  • Email:
  • Phone: (434) 297-7126
  • Credentials: BSIE
  • Short Bio: Karen has a degree in Industrial & Management Systems Engineering, with consulting experience in cardiovascular program management.  She joined UVA in 2017 and is passionate about supporting quality, efficient care processes.

  • Name: Jeffrey Trice
  • Position: Engineer Staff Specialist
  • Email:
  • Phone: (434) 982.6851
  • Credentials: LSS BB
  • Short Bio: Jeffrey is an analytical and strategic thinking professional with strong problem solving skills and financial acumen.  Results oriented and decisive with proven success leading diverse teams and professionals during difficult situations and in complex environments. Strengths as a change agent who is effective developing processes and controls resulting in accurate, on target, and quality outcomes.  Ability to lead with the highest degree of integrity and commitment to teamwork and employee development.  An effective motivator with a passion for coaching teams in delivering the highest level of customer service and achievement of results.

  • Name: Jose 'Joey' Valdez
  • Position: Senior Operations Research Scientist
  • Email:
  • Phone: (434) 243-3658
  • Credentials: BA, MS, PhD Studies (all but dissertated)
  • Short Bio: Joey is Senior Industrial (Health Systems) Engineer and Research Scientist in the Department of Systems and Information Engineering at the University of Virginia. He has over eighteen years of experience in systems and quality improvement work and health services research across a wide range of healthcare delivery settings, bridging academic departments with health systems operations through project-based work, learning collaboratives, and applied healthcare engineering design courses in both undergraduate and graduate levels.