Apple’s latest mobile operating system provides a new security feature called Private Address. This helps protect your private data while on public or unfamiliar Wi-Fi networks. Every device has their own, built-in address. This new feature randomly creates a new address so your device is less likely to be identified by bad actors. This is great protection on public networks such as coffee shops or airport Wi-Fi and such.
Internally at UVA Health we run several levels of security to protect your device. This device address is used to deliver access, applications and other sensitive data to your device. While on our hospital network this new Apple feature needs to be disabled. Disabling this for our network still allows you to enable it for all other Wi-Fi networks you may use.
Follow these steps to ensure your device continues working with all UVA Health networks and systems.