The Medical Center enables network accounts for a variety of HIT customers:
- External Customers (non-UVA employees - i.e., vendors, students, observers, etc.) – Medical Center Sponsors can use the process provided below to request a UVa Computing ID, University ID, Medical Center Network/Email account, LMS (Netlearning) access.
- UVa Medical Center Employees – UVa Computing ID’s, University ID, and Medical Center Network/Email accounts are created automatically as part of the Onboarding process.
- University of Virginia Academic Employees – UVa Computing ID’s and University ID’s are created automatically as part of the Onboarding process. Medical Center Network/Email accounts can be requested via the LAN Account Request Form by the Manager, employee or Human Resources department.
- University Physicians Group (UPG) – UVa Computing ID’s and University ID’s are created automatically as part of the Onboarding process. Medical Center Network/Email accounts can be requested via the LAN Account Request Form by the Manager, employee or Human Resources department.
External Customers Detailed Request Process
The UVa Medical Center Data Provisioning Spreadsheet can be used by Medical Center Sponsors to request UVa Computing ID, University ID, Medical Center Network/Email accounts, and LMS (Netlearning) access for Non-UVa employees.
As indicated in the spreadsheet, column headers in red are required in order to process the request. HSTS IT Security Administration will validate the information provided. Please allow up to one week for the request to be processed. This spreadsheet requires the following:
- If you are making a request for someone who already has a UVA computing ID, then only the last 4 digits of the social security number are required.
- If a UVA computing ID and badge number need to be created, that cannot be done without the full social security number and the date of birth. If necessary, we can assign a generic social security number. Please indicate this by writing “generic needed” in the SSN field.
- Spreadsheets containing social security numbers should be password protected. The spreadsheet and an email containing the password should be sent separately.
- Directions to password protect your Excel spreadsheet are provided below under Supporting Resources.
- Please open the spreadsheet and save a copy. Rename the spreadsheet with your name (as the requestor) and the date (ex. SmithJohn_20130805).
- Please do not add or remove any columns or change any of the names of the column headers.
- Please validate if the incoming external team member has prior affiliation. Informing Health IT Security of prior affiliation at the time of the request will assist in expediting ID creation in the event there is an existing record on file.
- The spreadsheet should be sent as an attachment to MCC Security (MCCSecurity@hscmail.mcc.virginia.edu). We are in the Global Address List as MCC Security.
- Multiple people can be submitted in the same spreadsheet.
In the email to which you attach the spreadsheet, please specify what you need for the person(s) in the spreadsheet:
- UVa Computing ID and 9 digit badge number
- LMS (Net Learning)
- Health System Network account
- Outlook Email
- Access to Information Systems such as Epic, PACS, etc. (Note: you must provide specific information on what access is needed in order for the HSTS IT Security team to submit the Online Access Request). Please email the IT Security team at MCCSecurity@hscmail.mcc.virginia.edu if you have additional questions about this process.
If you encounter problems during any of the above procedures, you can contact the HSTS Help Desk during normal business hours at 434-924-5334.
Note: All users requesting access to Health System information systems must complete the Electronic Access Agreement. It is maintained by the respective agency's (Medical Center, UPG, SOM) Human Resources department. In instances of vendor or other 3rd party access, the form is maintained by the UVa Medical Center Manager sponsoring the 3rd party access. Download form here. (pdf)