Creating a user profile

Outlook profiles are created automatically when you log on to a PC for the first time when your logon scripts run. However, if you have a machine that is not a standard build (home pc, etc,) or if you manage resource accounts you may need to create a Profile for those accounts, to create a profile follow these steps:

  1. On the Windows Start menu, point to Settings, and then click Control Panel.
    • Double-click the Mail icon.

    • On the Services tab, click Show Profiles.

    • On the General tab, click Add.

    • Enter your Network User ID in the Profile Name box. Click ok.

    • Select add a new e-mail account button, click next.

    • Select Microsoft Exchange Server button, click next.

    • Enter HSCSMTP in the Microsoft Exchange Server box, and your User ID in the Mailbox box.

    • Click the Finish button. You are now ready to use Outlook on your machine.

* If you use different machines, you'll need to create a User Profile on each machine


Registering Your Outlook Account

Registering an e-mail account at the University of Virginia allows others to use the format to send you mail over the Internet, which simplifies mail delivery to your account. Registering your Outlook Account isn't necessary. If an Outlook account is not registered, its Internet address is of the format To register your Outlook account, follow these steps:

  1. Open a Internet explorer window.

  2. Go to the following website:

  3. Log in with your computing ID and password and on the main screen go to 'Manage Deliverable Addresses'.

  4. Make sure that your full Healthsystem email address (<> is displayed with word "active" next to it. If it is so - proceed to step 3.
    - If it says anything other than "active" please call HS Helpdesk (434-924-5334) for support.
    - If no address is present, type it in on the second field and click "Submit" button.

  5. Click 'Home'.

  6. Go to 'Manage Aliases'.

  7. In the field 'Check an alias' availability:' enter preferred alias name (your computing ID).

  8. Click 'Check Alias' button.
    - If alias is already in use you will receive a message "This alias has already been claimed for use". Return to Alias Home and try another name.
    - If alias is available make sure that on the next screen after "delivered to": your full HS email address is displayed. If everything looks appropriate - click "Create Alias" button.

  9. Click "Submit" button to finish.

Changing Outlook Options

  1. Click Tools from the Main Menu, Select Optionsfrom the drop down menu.

  2. Select the button/tab for the function that you wish to change the system default. For general defaults look under the General Tab.

  3. From the tabs listed above you can change any of the system settings.

Note: Please be careful of changes that are made under the E-mail Tab as this may affect the delivery of your mail.


Viewing Someone Else's Calendar

  1. Click File, Select Open, then Other User's folder.

  2. Click the Names button and select the person's name from the Global Address List.

  3. Click the down arrow in the Folder Selection and selectCalendar.

Note: the owner of the calendar you wish to open must have given you access.


Giving an Outlook User Access to Your Calendar

  1. Click the Calendar button on the Outlook Bar with the right mouse button.

  2. Click on the Properties menu option.

  3. Click the Permissions tab.

  4. Add the name(s) from the Global Address Book and select the appropriate access under the Permissions section


Enabling Contact Usage

  1. Right Click Contacts, Select Properties, ClickOutlook Address Tab
  2. Click Show this Folder as an Email Address Book, ClickOK

Email and File Restoration and Email Access Approval